“At Company XYZ, we’re a family.”
If you’ve ever heard an organization make a statement like this (and if you’ve been in the workforce long enough, you probably have!), on the surface it might make you feel warm and fuzzy.
And really, since we spend at least 8 hours a day, 5 days a week (or more!) at work, it kinda comes as no surprise.
As we build out our teams we forge friendships, learn, and grow, and so it only makes sense that those relationships can align with what you’d find in a traditional family.
Maybe you’ve even jokingly had a “work dad” or a “work wife”, and most definitely a “work bestie” — and while these can come with them camaraderie, empathy, and caring, there’s a fine line that leaders must be aware of when building out their teams.
The Downside of a 'Family' Culture:
While the idea of a work "family" can create a sense of belonging and loyalty, it can also lead to discomfort and blurred boundaries. Some employees may find it awkward to refer to their colleagues as family, especially if they prefer to keep their professional and personal lives separate.
So how can leaders or managers build a strong work culture that doesn’t cross that “family” line? Striking the right balance is key; being too informal can undermine your authority, while being too distant may hinder effective communication.
We May Not be Family, But We Do Have Each Other’s Backs
Rather than take the “family” approach, leaders should instead focus on creating a culture where employees feel supported and valued without sacrificing professionalism. Emphasize that you operate in a supportive environment, where failure is permitted, and questions are encouraged. Be available to your team members and create a sense of unity through supportive actions. Acknowledge the importance of teamwork without overstepping professional boundaries.
Building Trust through Actions:
Words alone don’t build trust – actions speak louder than words, after all! Encouraging open communication, actively listening to employees' concerns, and providing constructive feedback are crucial steps in building a strong team. Leaders should demonstrate that they are approachable and invested in the success of their team members.
Establishing Clear Expectations:
Setting professional standards, outlining communication protocols, and addressing how personal matters may or may not intersect with work are ways you can help your team create boundaries. Camaraderie and professionalism can coexist in a way that is comfortable for everyone.
Emphasizing Collaboration and Recognition:
Celebrating milestones, acknowledging hard work, and promoting a culture of mutual support contribute to a positive team dynamic. This approach reinforces the idea that everyone is working towards a shared goal while maintaining a professional workplace.
Have Fun:
Yes, you CAN have fun with your team! Laughing, joking, and even going out for drinks after work are all part of team building. But the focus should remain on creating a supporting environment where everyone feels valued and understood, rather than crossing those personal boundaries.
By demonstrating commitment through actions, establishing clear expectations, and promoting collaboration, leaders can contribute to a workplace culture where each team member feels supported, empowered, and part of an amazing company culture.
Want help fostering teamwork in your organization? Learn more about our Teamwork PLAYshop here.