Understanding Builds Team Strength
Talk. Listen. Understand. Great teams communicate effectively at all times. Your team may converse....but do they actually communicate?
The Empathy and Communication PLAYshop is the ultimate team bonding workshop! Through its immersive games and content, teams will come together to foster a better understanding of each other in order to better communicate. Participants will learn to consistently practice empathy, gaining more trust and understanding during interactions with both their teams and customers!
Objective: Fostering a better understanding of each other in order to improve communication, collaboration & problem-solving.
For Teams That Are
- Solve complex issues and problems
- Rely on strong communication to execute
- Are diverse & have many different points of view
Skills Used For
- Creating outstanding customer service & communication
- Understanding and appreciate different viewpoints
- Improving team communication, collaboration & problem solving
- Broadening perspectives and train for leadership
Empathy & Communication
Intro: FOP Intro, How We’ll Learn, Aha’s Woohoo’s & Huh’s.
Opening Activity: Story Swap. Sympathy vs Empathy. What Is Empathy/Why Important?
Big Idea: Empathy is showing other’s they are not alone
Content: Putting self in others shoes & seeing other perspectives. Relating but not overtaking. Identifying other’s CCI’s (capacities, circumstances & interests) vs own.
Sample Games: House Flipperz, Interesting Email, Status Walk, Secret Draw, SilentO
Discussion: Where can you ‘perspective shift’ at work? What story resonated with you and why? What if you were in their shoes?
Staying out of Judgement
Content: Notice commonalities & accepting other beliefs/values (Removing judgment). Listen with Intention (Active Listening). Listen-Loop-Dip.
Sample Games: Extremes, First/Last. Listen-Loop-Dip, Judging Police, Pancakes vs Waffles, 5 Numbers, I am But I am Not, SwitchChangeRotate
Discussion: Where/how can you practice active listening and removing judgment? Meetings, 1:1’s, projects, problem-solving, etc
Recognize Others Emotions
Content: Recognizing Emotions, Core Emotions, Getting in Tune. Ask Thoughtful Questions (lead with curiosity)
Sample Games: Emotional Name Swap, Guessing Emotions, Hotseat Emotions, Interpretations/Mirror Dance, Askhole, Stems, Ask Siri
Discussion: What emotions have you noticed on your team in general? Where is there an opportunity to acknowledge them more?
Communicate Understanding (Compassionate Empathy)
Content: Non-verbal communication, thoughtful action (compassion). Connection vs solving. Invite vulnerability (vulnerageous). Everybody has a story.
Sample Games: Step In Circle, B.O.T, Consultants, ADQSwap/Stems, StreetStrangers
Discussion: What can you do on your team to invite vulnerability? Which communication tool will you focus on & how?
Playful Finale*: Empathy Build - a 30+ min guided Experiential Activity to round out the PLAYshop! A blindfolded puzzle game that can only be solved when players learn to understand each other. In small teams & immersive gameplay, participants will draw connections between game outcomes & the collaborative strategies needed for success in their own work.
Wrap Up: All Playshops include a Recap, Takeaways, and HomePlay!
* PLAYful Finales only available for PLAYshops longer than 3 hours
BonaVista Pools is a Pool Construction, Service and Maintenance company. We have a pretty big crew with a wide variety of personalities. You wouldn't be able to tell that though at the PLAYshop as everyone participated fully and with great enthusiasm. We have 2 more PLAYshops and I cant wait to see how they turn out.
Luis & team brought their A-game into our Teamwork PLAYshop! Their captivating facilitation effortlessly led our inter-departmental group of 25 to be open, engaged, and comfortably vulnerable with one another. Through PLAY and thoughtful discussion, we had the opportunity to connect and relate to one another on a level deeper than that which the workplace environment can normally offer. The interactive 4-hour engagement session enlightened the AEO Canada team with both theoretical and experiential understanding of the crucial role that POSITIVITY and TEAMWORK play in our achievement of organizational goals, as well as on an individual level within our personal lives.
The Fundamentals of Play team bring a great energy to each session. The way they communicate their message through activities and games makes the learning fun and engaging. I have liked the way the team connects prior to the planned session and will customize activities to relate to your work/role/environment. We have enjoyed both in person and virtual sessions. Looking for opportunities to work with Fundamentals of Play again! Thanks!!
Our team and our company as a whole has gone through a lot of changes and rapid growth. The Teamwork PLAYshop was a unique & AMAZING way to bring everyone together to learn and have fun as one team. We learned how to adapt to change, have a positive attitude & work better as a team. What a great program! Everyone had so much fun, it was so interactive and upbeat. I would recommend this to any business or team who wants to be more productive and cohesive at work, and many of the skills apply to personal lives as well. Thoroughly enjoyed the experience and would definitely book them again!
Luis worked with me on a short timeline to deliver an excellent Storytelling PLAYshop that was extremely well received. It is evident that Luis is a well organized, client focused and engaging facilitator. The session was fun and interactive and encouraged everyone to participate. We challenged each other & did so in a way that promoted positive reinforcement and growth. The amazing insights that result benefit the group and enhance team outcomes. I would highly recommend working with Luis with a small and large groups alike!
Luis’s PLAYshop had our whole team interacting and bonding in the most fun ways possible! The valuable information on innovation through the lens of play and mindfulness is already paying dividends for our marketing team! PLAYshops push you to grow as a team & have a great effect on team morale and the workplace environment. Highly recommended!
Groups up to 20 People +$40/additional Person
- 5- 7 Group Games
- 1 Standard Theme
Groups up to 20 People +$45/additional Person
- 8 - 10 Group Games
- 1 Expanded Theme
- 1 PLAYful Finale
Groups up to 20 People +$50/additional Person
- 10 - 12 Group Games
- 1 Robust Theme
- 1 Robust PLAYful Finale
*Discounts for large groups (100+), startups, schools, social enterprises, and non-profits. Let's chat and figure out your needs.
**Customization, travel costs, or location rentals are extra. Reinforcement programs are available at $1000/hr.